Incident reporting your ASC staff will actually use.

Nurses talk to Lauren for 90 seconds. She writes the report, routes the follow-up, and keeps your QAPI packet survey-ready.

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HIPAA-aligned. Works alongside your current EHR. Cancel anytime.

How It Works

Lauren handles the paperwork. You handle the patients.

From the moment a near-miss happens to the moment your QAPI committee meets — automated, documented, audit-ready.

Step 01

Tell Lauren what happened

"Near-miss in OR-3 during emergence — brief desat, anesthesia caught it, no harm." Voice or text, plain language. She extracts phase of care, location, equipment, people, and harm level.

VoiceTextPhone
Step 02

Lauren asks until every field is complete

Contributing factors, timeline, witnesses, immediate actions. The investigation a Risk Manager would run — without the Risk Manager running it.

Step 03

The right people get paged automatically

P1 events page the Medical Director in 15 minutes. P2 lands with the Director of Quality. Corrective actions get owners and due dates.

Step 04

One dashboard your surveyor will actually accept

Every incident, every CAPA, every signature, every timeline — in one place. Export your QAPI packet in one click.

QAPI

Turn gut feelings into proof.

Your Director of Quality already knows where the problems are. PharmPro gives them the data to prove it.

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Export a complete QAPI packet in one click

Every incident, every CAPA, every signature, every timeline — formatted for your QAPI committee. PDF, ready to hand to a surveyor.

See where incidents cluster

Filter by OR room, phase of care, shift, provider role. Walk into Tuesday with the answer instead of the question.

Spot the equipment pattern

Group incidents by equipment, supply, or medication. Three falls on the same gurney model? You see it.

Find the shift that needs attention

Heatmap by hour and day of week. Sometimes "why is PACU rough lately" is just "3-5 PM is understaffed."

Why Switch

Stop punishing nurses with paperwork.

Most ASCs run incident reporting on a binder or software the staff hates. Here's what changes.

Time to file an incident
15-30 minutes
90 seconds with Lauren
Where it ends up
A binder, a shared drive, an email
Routed automatically to the right person
Corrective action tracking
"I think we did that"
Owner, due date, evidence, verification
Audit trail
Whatever's still in the inbox
Immutable, field-level, timestamped
Survey prep time
Two weeks of late nights
One click - packet already built
What gets reported
The big stuff staff can't avoid
Near-misses too, because reporting is fast
Cost when something gets missed
You find out from the surveyor
You find out from your dashboard

Built for ASCs

Less work. More compliant. Zero panic.

Every kind of incident your ASC deals with — handled the same fast, structured, audit-ready way.

Wrong-site near-misses
Caught at timeout? Caught at induction? Lauren captures the interception point so QAPI learns from the catch.
Medication errors
Pre-op med list mismatch. Wrong dose drawn. Allergy not flagged. Captured without re-typing from the MAR.
Equipment failures during a case
Cautery fails. Suction loses pressure. Monitor freezes. Logs the equipment, model, and the workaround.
Patient falls in PACU
Phase 1, Phase 2, post-discharge. Captures assist level and contributing factors fast enough to get back to the next case.
Specimen labeling errors
Wrong label, wrong container, wrong patient. Walks the path from collection to lab and flags where the chain broke.
Anesthesia events
Brief desat. Difficult intubation. Unexpected reaction. Captures timing, providers, and response for QAPI review.

Survey Ready

Built for your next survey.

AAAHC. Joint Commission. State DPH. CMS ASCQR. Documentation in the shape surveyors actually want it.

Every CAPA closed and verified

Owner, due date, evidence, effectiveness review. When the surveyor asks "how do you know it worked?" — you have the answer.

Immutable audit trail

Every change to every incident logged with who, when, old value, new value. Tamper-evident. Survey- and litigation-defensible.

One-click QAPI packet

Quarterly packet — incidents, trends, CAPAs, signatures — exported as a single PDF. The week before survey stops feeling like the week before survey.

FAQ

Questions ASC Administrators ask us first.

How is this different from ASC WebQI or other legacy quality software?

WebQI is broad on administrative modules. PharmPro is better where the day-to-day pain lives: fast reports, cleaner documentation, and CAPAs that actually close. Different buyers, different fits — we’ll tell you which one you are on a 15-minute call.

Do you integrate with our EHR?

PharmPro runs alongside your EHR. Staff open it on their phone when something happens — no need to be in the EHR chart to file. Deeper EHR connections are on the roadmap.

Is PharmPro HIPAA compliant?

Yes. Encryption at rest and in transit, role-based access, immutable audit logs. BAA on paid plans.

We're a single-center ASC. Is this overkill?

No — single-center ASCs are who we built this for. Free tier covers 50 incidents/month so you can prove value before paying.

How long does implementation take?

First incident filed on day one. No 6-week rollout, no on-site training, no consulting fees. Free 30-minute setup call if you want one.

What happens to our data if we leave?

It’s yours. Export everything anytime in PDF or structured format. No hostage data, no exit fees.

Pricing

Start free. Scale when ready.

Add your first ASC in 10 minutes. Run your next QAPI meeting out of PharmPro instead of a binder. If it doesn't fit, walk — no card, no exit fees.

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HIPAA-aligned. Exportable anytime. Cancel whenever.