00Meet Lauren · your intake assistant

Incident reporting your staff will actually use.

90 seconds with Lauren. She writes the report, routes the follow-up, keeps you survey-ready.

HIPAA-aligned · Free first 50 incidents/month · Same-day setup

Patient fallsMedication errorsEquipment failuresWrong-site near-missesIV infiltrationsAllergic reactionsSkin tearsPressure injuriesSpecimen labelingDocumentation gapsDischarge AMACode eventsElopementRestraint eventsHIPAA disclosuresCMS F-TagsAAAHCJoint CommissionCARFCIHQQAPI packetsCAPA closurePatient fallsMedication errorsEquipment failuresWrong-site near-missesIV infiltrationsAllergic reactionsSkin tearsPressure injuriesSpecimen labelingDocumentation gapsDischarge AMACode eventsElopementRestraint eventsHIPAA disclosuresCMS F-TagsAAAHCJoint CommissionCARFCIHQQAPI packetsCAPA closure

01By the numbers

Built for the floor — not the procurement committee.

90s

to file an incident

1-click

QAPI packet export

Day 1

first report filed

50/mo

free tier, no credit card

HIPAA-aligned·Immutable audit trail·Survey-ready exports·Same-day setup

02How it works

Three steps. No forms. No training.

01

Talk to Lauren

Voice or chat. Plain language. She asks the follow-ups until nothing is missing.

02

Lauren does the paperwork

Narrative, tags, routing — all written. Nurse is back on the floor in under two minutes.

03

Close the loop

Owner. Due date. Required evidence. Nothing closes until the fix is verified.

03Capabilities

What Lauren actually does. From intake to closed CAPA.

01

Voice or chat intake

Plain language on a phone or browser. No 14-field form, no login required for staff to file.

02

AI follow-up questions

Lauren asks what a Risk Manager would: location, harm level, equipment, witnesses, contributing factors.

03

Severity-based routing

P1 events page the Medical Director in 15 minutes. P2 lands with the Director of Quality. Nothing dies in someone's inbox.

04

Corrective action workflow

Owner. Due date. Required evidence. Effectiveness review. Nothing closes until the fix is verified.

05

Immutable audit trail

Every field, every change, every access — timestamped, tamper-evident, survey- and litigation-defensible.

06

One-click regulator exports

PDF or structured. Built around what surveyors and your QAPI committee actually ask for, not what fits a SQL schema.

04Industries

Same intake. Every facility type. From the OR to the home visit.

01

AAAHC · Joint Commission · CIHQ

Ambulatory Surgery Centers

Same-day procedural care. 90-second intake before the next case. QAPI packets in one click.

Read more

02

CMS F-Tag readiness

Skilled Nursing Facilities

Long-term and post-acute care. Falls and med errors captured by voice between rounds. F-tag-ready by morning.

Read more
I used to avoid the incident form. It took twenty minutes and I never knew if anything happened with it. Now I just talk to Lauren and I'm done.
Alyssa T.Registered Nurse

05Why PharmPro

Built for the floor. Not the procurement committee.

Legacy / paper
PharmPro
Time to file
15–30 min
90 seconds
What ends up where
A binder, a shared drive
Routed automatically
Corrective actions
"I think we did that"
Owner · evidence · verified
Survey prep
Two weeks of late nights
One click
What gets reported
The big stuff staff can't avoid
Near-misses too
Not an EHR — we run alongside yours
Not a 40-module compliance suite — we do incident reporting and QAPI, nothing else
Not a six-week implementation — your first incident is filed on day one
Not per-seat, per-module pricing — flat monthly per facility

06Security & compliance

Healthcare data, handled the way it should be.

HIPAA-aligned

Encryption at rest and in transit. Role-based access. BAA on paid plans.

Immutable audit trail

Every field, every change, every access — timestamped and tamper-evident.

Your data, yours

Export everything anytime in PDF or structured format. No hostage data.

07FAQ

The questions facility leaders ask first.

How long does implementation take?

First incident filed on day one. No six-week rollout, no on-site training, no consulting fees.

Is PharmPro HIPAA compliant?

Yes. Encryption at rest and in transit, role-based access, immutable audit logs. BAA on paid plans.

What happens to our data if we leave?

It's yours. Export everything anytime in PDF or structured format. No hostage data, no exit fees.

08Pricing

Start free. Scale when ready.

Add your first facility in 10 minutes. File your first incident the same day. Pay when you have 50 incidents in the system — not before.

Get the free tier

No credit card. No procurement cycle. No six-week implementation.