Website Privacy Policy

This Privacy Policy applies to the public marketing website located at pharmpro.ai (the "Website"), operated by Brechin Advisors LLC d/b/a PharmPro.ai ("PharmPro," "we," "us," or "our").

This Policy describes how we collect, use, share, and protect information when you visit or interact with the Website.

This Policy does not apply to the PharmPro application located at app.pharmpro.ai, which is governed by separate application terms and privacy documentation.

We collect the following categories of information when you visit or interact with the Website:

Information you provide voluntarily

• Contact information such as your name, work email address, organization name, job title, and phone number when you submit a demo request, contact form, pricing inquiry, or newsletter signup.
• Communication content such as messages you send through contact forms, chat widgets, or email inquiries directed to our sales or support teams.
• Event registration information if you sign up for webinars, conferences, or other events promoted on the Website.

Information collected automatically

• Technical data such as your IP address, browser type and version, operating system, screen resolution, device type, and language preferences.
• Usage data such as the pages you visit, the time and date of your visit, time spent on each page, referring URL, click paths, and navigation patterns.
• Location data derived from your IP address at the city or regional level. We do not collect precise geolocation.
• Cookie and similar technology identifiers used to support Website functionality and analytics.

• To respond to your inquiries and schedule follow-up communications.
• To send marketing communications if you have opted in to receive newsletters, product updates, event invitations, or other promotional content.
• To analyze and improve the Website, including content, performance, user experience, and campaign effectiveness.
• To maintain security and prevent fraud, including detecting unauthorized access, bot traffic, scraping, and other malicious activity.
• To comply with legal obligations and lawful governmental requests.
• To support legitimate business operations using aggregated or de-identified analytics information.

The Website uses cookies and similar technologies to support its functionality and analytics. A cookie is a small text file stored on your device when you visit a website.

• Essential cookies used for basic Website functionality, including session management, security protections, and load balancing.
• Analytics cookies used to collect information about page views, session duration, referral sources, and related usage patterns.
• Marketing and advertising cookies that may be used to measure campaign performance and understand which channels drive traffic to the Website.

You can manage cookie preferences through your browser settings. Some analytics providers also offer their own opt-out tools.

We do not sell your personal information. We may share information with:

• Hosting and infrastructure providers that support delivery and operation of the Website.
• Analytics providers that help us understand Website traffic and marketing performance.
• Email and marketing platforms used to send newsletters, product updates, and event invitations.
• CRM and sales tools used to route and manage demo requests or contact form submissions.
• Professional advisors such as legal counsel, accountants, auditors, or other consultants when needed.
• Legal or regulatory authorities when required by law or when disclosure is reasonably necessary to protect rights, safety, or property.
• Parties involved in a merger, acquisition, reorganization, bankruptcy, or similar business transaction.

The Website is a public marketing and informational site. It is not designed or intended to receive, process, store, or transmit protected health information, patient data, incident reports, clinical documentation, or other regulated healthcare information.

Do not submit PHI, patient names, medical records, or other sensitive healthcare data through any form, chat, email, or other communication mechanism on this Website.

If you believe you inadvertently submitted regulated healthcare information through the Website, contact privacy@pharmpro.ai.

We retain information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer period is required or permitted by law.

• Contact form submissions and demo requests may be retained for the duration of the business relationship and a reasonable period afterward to support follow-up communications and business records.
• Marketing communication preferences and email addresses may be retained until you unsubscribe or request deletion, after which we will keep only the minimum information needed to honor your opt-out preference.
• Analytics and usage data may be retained in aggregate or de-identified form in line with provider retention schedules.
• Server logs containing IP addresses and technical request data may be retained for up to 90 days for security monitoring and debugging.

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion, subject to applicable legal retention requirements.
• The right to request portability of your information in a structured, commonly used format where applicable.
• The right to object to or request restriction of certain processing activities where applicable.
• The right to withdraw consent where processing is based on consent.
• The right to opt out of marketing communications at any time.

To exercise these rights, contact privacy@pharmpro.ai.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act. We do not sell personal information as defined by that law.

The Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Website.

The Website is operated from the United States. If you access the Website from outside the United States, your information may be transferred to, stored, and processed in the United States where data protection laws may differ from those in your jurisdiction.

We implement reasonable technical and organizational measures to protect the information we collect through the Website, including HTTPS encryption for Website traffic, access controls for administrative systems, and monitoring for security threats.

No method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

The Website may contain links to third-party websites, services, or resources that are not owned or controlled by PharmPro. We are not responsible for the privacy practices, content, or security of third-party sites.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will update the effective date on this page.

This Website is operated by Brechin Advisors LLC d/b/a PharmPro.ai.

Privacy inquiries: privacy@pharmpro.ai

General inquiries: support@pharmpro.ai